Privacy Policy

We collect information you provide directly, including account details, profile information, organization details, support messages, billing-related details, and content entered into the service.

Church and ministry data may include member profiles, households, volunteer schedules, attendance, giving records, worship plans, song metadata, files, notes, comments, and related administrative records.

We also collect technical information such as device type, browser, IP address, pages visited, feature usage, log data, cookies, and similar identifiers used to keep the service secure and reliable.

We use information to provide and improve the service, authenticate users, support role-based access, process requests, maintain security, troubleshoot issues, communicate with you, and meet legal or contractual obligations.

We may use aggregated or de-identified information to understand product performance and improve our services. We do not use de-identified information to identify a specific person or congregation.

We share information with service providers who help us operate the platform, including hosting, authentication, payments, analytics, email delivery, customer support, and security services.

We may share information with organization administrators, authorized users, or connected integrations according to the permissions and settings configured by your organization.

We may disclose information when required by law, to protect rights and safety, to prevent fraud or abuse, or as part of a business transaction such as a merger, acquisition, or asset transfer.

Your organization controls the ministry records it enters into the service. Organization administrators are responsible for configuring user access, obtaining required permissions, and responding to requests from members, volunteers, donors, or guardians.

If your church uses the service to manage children, check-ins, attendance, or family records, your organization is responsible for collecting and managing any required parental or guardian consent.

We use cookies and similar technologies to keep users signed in, remember preferences, protect sessions, measure usage, and improve the product experience. You can control cookies through your browser settings, but disabling them may limit some features.

We use administrative, technical, and organizational safeguards designed to protect information. No system can be guaranteed to be completely secure, but we work to prevent unauthorized access, disclosure, alteration, and loss.

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business needs. Organizations may request deletion or export of their data according to their plan and applicable law.

You may update account information in the app or contact your organization administrator. Depending on your location, you may have rights to access, correct, delete, restrict, or export personal information.

To make a privacy request, contact us at hello@ministry360.app. We may need to verify your identity or direct requests about church-controlled records to the appropriate organization administrator.

We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and provide additional notice when appropriate.